Quality of work life (QWL) and riding behaviour among workers in Immigration Department of Malaysia

Mohamad, Nur Jamima (2019) Quality of work life (QWL) and riding behaviour among workers in Immigration Department of Malaysia. [Project Paper] (Submitted)

Text lp FPSK4 2019 49.pdf Download (19MB)

Abstract

Introduction: The number of road accidents involving workers was on the rise, with more than 30,000 cases recorded and 76.9% involved motorcyclists and pillion riders. Despite of numerous studies have been conducted to explore the causes of this worrisome condition, little is known on the influence of working quality to riding behaviour. Objectives: This study aims to determine the association between quality of work life (QWL) with riding behaviour among workers. Methodology: This cross-sectional study involved 187 respondents in Department of Immigration Malaysia. Four location were purposely selected from Department of Immigration of Putrajaya, Federal Territory of Kuala Lumpur, Selangor and Kuala Lumpur International Airport (KLIA) followed by convenience sampling to select respondents in each department. Self-administered questionnaire consisting adapted questionnaire were used to collect the information on socio-demographic and working background information, riding experience information, quality of working life and riding behaviour. Results: There were a significant correlation between various independent variable factors such as age, gender, educational level, monthly income, alcohol consumption, average working experience, type of motorcycle used and years of obtaining valid motorcycle licence with the factors of the riding behaviour and factor of QWL which were stress at work (SAW) (rs-0.179), Job and Career Satisfaction (JCS)(rs--0.177) and Control at work (CAW) (rs=0.183) with riding behaviour among respondents. There was a significant mean difference (U=2868, p=0.003) and {U=2621, p=0.000) between unfit erroneous riding, intrusive and exhibitive behaviours and time and money opportunistic behaviours of riding behaviour score respectively for male compared to the female. Conclusion: The evidence from this study suggests that various independent variable factors such as age, gender, educational level, monthly income, alcohol consumption, average working experience, type of motorcycle used and years of obtaining valid motorcycle licence and QWL factors (SAW, JCS, CAW) are related to the way workers ride their motorcycle while commuting from and to the workplace. Keywords: Quality of Work Life (QWL), Riding Behaviour, Workers of immigration, Commuting Accident

Item Type:	Project Paper
Subjects:	R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Faculty:	Faculty of Medicine and Health Science
Depositing User:	Ms Norafizah Radzuan
Date Deposited:	25 Feb 2026 02:55
Last Modified:	25 Feb 2026 02:55
URI:	http://psaspb.upm.edu.my/id/eprint/2736

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