Prevalence of carpal tunnel syndrome and its associated risk factors among counter workers in telecommunication company

Zakaria, Nur Sabreena (2016) Prevalence of carpal tunnel syndrome and its associated risk factors among counter workers in telecommunication company. [Project Paper] (Submitted)

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Abstract

Introduction: Frontline counter workers in the telecommunication company are at risk for carpal tunnel syndrome (CTS) due to range of causal factors. CTS among them could lead to physiologic disability and subtle effects on personal well-being and productivity. Objective: The objective of the study is to determine the prevalence and its association with risk factors of CTS among counter workers in the telecommunication company. Method: A cross sectional study was conducted among 100 frontline counter staffs whose working at the telecommunication company in Klang Valley area. A stratified random sampling was used to select the respondents. Respondents were interviewed by using structured questionnaire and Cornell Musculoskeletal Discomfort Questionnaire (CMDQ). The structured questionnaire is used to determine demographic data, meanwhile CMDQ is to measure the discomfort of both right and left hands. A Rapid Office Strain Assessment (ROSA) is designed instrument to quantify exposure to office work environment. ROSA is a picture based posture checklist to obtain the risk level of workstation. Results: By using SPSS Windows version 22, results showed that the prevalence of CTS among counter workers of the telecommunication company was 63%. Chi Square test indicated that there was no association between socio demographic factors for age, gender, BMI, and race except marital status and education level with p>0.05. On the right hand, nearly 53% of the respondents had discomfort on the index and middle finger (χ²=8.45, p=0.07), 31% on the ring finger and pinkie χ²=6.97, p=0.13), 42% on the distal thumb (χ²=1.93, p=0.75), 38% on the hand and metacarpal area (χ²=7.36, p=0.12), 53% on the thumb base (χ²=3.95. p=0.41), and 40% reported discomfort on the heel of hand (χ²=4.50, p=0.34). There was no significant association between office work design and CTS. Conclusion: This study found that the counter workers in telecommunication company reported high case of CTS. Appropriate steps should be taken to reduce the reported symptoms as well as avoid coming case. Keywords: Cornell Musculoskelefal Discomfort Questionnaire (CMDQ), Rapid Office Strain Assessment (ROSA), Carpal Tunnel Syndrome (CTS), counter workers

Item Type:	Project Paper
Faculty:	Faculty of Medicine and Health Science
Depositing User:	Mr Muhamad Fazril Awang
Date Deposited:	22 Nov 2022 08:20
Last Modified:	22 Nov 2022 08:20
URI:	http://psaspb.upm.edu.my/id/eprint/288

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