Community perception and assessment on public toilet at KTM commuter areas in Kuala Lumpur

MOHAMAD ISHAM, NURUL HUDA (2020) Community perception and assessment on public toilet at KTM commuter areas in Kuala Lumpur. [Project Paper] (Submitted)

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Abstract

Introduction: Public toilet is a toilet located at public places, used by the public to urinate and defecate. It is important as it helps to prevent communicable disease that can be spread by microorganism or parasites in the faeces. In Malaysia, public toilet does not only serve for sanitation purposes but also important as an image of the country as well. The Association South East Asian Nation (ASEAN) Public Toilet Standard and Malaysian Standards for Public Toilet Malaysia has widely used as guidance to the local authority. However, some of public toilets in Malaysia are still far behind from achieving clean and attractive toilet. It has unpleasant smell with broken and incomplete basic facilities. As concern, there is a limited study on community perception and assessment of public toilet in Malaysia. Objectives: The purpose of this study is to determine the community perception and assessment on public toilet in Kuala Lumpur. Methodology: A cross-sectional study design was used which focused on the public transport user specifically Keretapi Tanah Melayu (KTM) Commuter user. Nine KTM Commuter public toilets were selected through purposive sampling from the list of KTM Commuter in Kuala Lumpur. Respondents (n=112) were obtained through convenience sampling with the required inclusion and exclusion criteria. A modified questionnaire was used to determine a) sociodemographic characteristic of respondents, b) general question about public toilet, c) experience using public toilet facilities in Kuala Lumpur, d) perception about public toilet, e) assessment on public toilet f) suggestion for improvement on public toilet in Kuala Lumpur. Data obtained were analysed using SPSS Version 25.0. Results and Discussion: The study found that 73.2% of community shows moderate perception on public toilet in Kuala Lumpur. They strongly agreed that improvement is needed in term of maintenance and safety. Meanwhile, 58.9% of KTM Commuter public toilet passed the assessment while the others did not pass due to presence of bad smell. However, there is no association (p>0.05) between the perception and assessment. This concludes that even though community has moderate perception, the public toilet still passed the assessment showing how the public toilet has improved. Conclusion: Respondents mostly suggested that public toilet user is the most responsible for the cleanliness of public toilet. Therefore, further studies can be done to assess the attitude and practice of the public when using public toilet. Keywords: public toilet, community, perception, assessment

Item Type:	Project Paper
Faculty:	Faculty of Medicine and Health Science
Depositing User:	Mr Hafizzuddin Hamidon
Date Deposited:	24 Aug 2023 06:18
Last Modified:	24 Aug 2023 06:18
URI:	http://psaspb.upm.edu.my/id/eprint/887

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